Freedom Trading | Help & FAQs

Order Status

Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status.

Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.

Click the "My Account / Order Status" link at the top right hand side of our site to track your order.

Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance via email at sales@freedomtrading.com

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

My Account

Click the "My Account / Order Status" link at the top right side of our site.
Enter your email address.
Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.

Please click here for more information on returning an item.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

Please see our Terms & Conditions for complete details regarding our return policy.

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

International Shipping

Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

Please see our Returns & Exchanges for complete details regarding our return policy.

Buying firearms and receivers is quite simple, easy, and legal. To purchase a firearm from Freedom Trading you need to know a few things:

-You are responsible for abiding by all Federal, state and local laws pertaining to the purchase.

-Federal law requires firearms and receivers purchased online must ship to a firearms dealer who possesses a Federal Firearms License(FFL)

An FFL is a Federal Firearms License in the US that enables an individual or a company to engage in a business pertaining to the manufacture or importation of firearms and ammunition.

-FFL dealers must still complete the appropriate background check to transfer the firearm. FFL dealers will charge a fee to conduct the transaction You are responsible for paying the fee.You may be also be charged sales tax by the dealer.

SELECT GUN/RECEIVER YOU WISH TO BUY.
Find your Firearm on Freedomtrading.com by searching for it and clicking on it.
ADD THE GUN/RECEIVER TO YOUR CART.
Enter the number of firearms/receivers you want to buy, then click "Add to cart" If you wish, you many continue shopping for more items that do no require an FFL.

If you purchase a mixture of FFL items and non-FFL items (gear, accessories, optics, etc) on the same order, the FFL item(s) will automatically ship to your selected FFL, and the non-FFL items will be shipped to your selected address.
CHECKOUT TO COMPLETE YOUR PURCHASE.
Click on "Checkout" and pay for your purchase.
RESPOND TO OUR EMAIL
Our team will send you and E-Mail requesting you FFL of choice. Then you will reply with your FFL's:
- COMPANY NAME
- EMAIL ADDRESS
- PHONE NUMBER
PICK UP YOUR FIREARM AT THE FFL.
Freedom Trading will keep you updated on the status of your order and shipment throughout the entire process via email.

Once your firearm arrives at the FFL, go to that dealer to complete the transfer process (which includes a background check) and pay any applicable fees and taxes required by your FFL. Please check your local laws regarding the document or identifications you'll need to take with you to complete the transfer.